Skip to main content
Skip to article

#Real Estate WhatsApp: Auto-Reply & Lead Qualification

Fifty inquiries. Same questions. "Is this available?" "What's the price?" "Parking?" Copy-paste until your thumbs bleed.

Eleven PM. Serious buyer messages. You're asleep. They book with your competitor. Their bot responded in 2 seconds.

The cost of manual WhatsApp? Lost deals. The serious buyer who got instant answers from someone else. The hot lead who went cold while you slept.

Real estate agents using AI auto-replies for property inquiries see instant responses 24/7, bulk broadcasts to qualified buyers for new listings, group monitoring for "looking to buy" keywords, and zero thumb fatigue. First to respond usually gets the viewing. First to answer questions usually gets the sale. Automate the speed, keep the personal touch where it matters.

The Real Estate WhatsApp Problem

Here's what a typical day looks like without automation:

Morning (8 AM): Twenty-three unread WhatsApp chats. Scroll, read, figure out which property each person is asking about. Start typing the same response for the fifth time.

Afternoon (2 PM): A buyer from this morning just asked "what about parking?" You already told them in message #3. But they didn't see it because WhatsApp conversations get buried under new messages.

Evening (7 PM): Someone messages asking about a property. You're at a viewing. Can't respond. They move on.

Night (11 PM): Finally sit down to catch up. The buyer who was "very interested" this morning already scheduled viewings with three other agents who responded faster.

The problem isn't volume. It's repetition and response time. Most inquiries ask identical questions. And buyers expect instant answers because they're comparing properties across multiple agents.

The first agent to respond usually gets the viewing. The first to answer questions usually gets the sale.

Use Case 1: Property Inquiry Auto-Reply

This is the automation that changes everything. When someone messages you about a property, they get an instant response with all the details they're about to ask for anyway.

Here's how it works:

1. Someone sends a message about a property "Hi, I saw your listing for the 3BR in Downtown. Is it available?"

2. MoltFlow's AI detects it's a property inquiry The AI is trained on real estate conversations. It recognizes intent.

3. Instant auto-reply with property details

text
Hi! Yes, the 3BR Downtown condo is still available. Here are the key details:

πŸ“ Location: Downtown, 2 blocks from metro
πŸ›οΈ 3 bedrooms, 2 bathrooms
πŸ“ 1,450 sqft
πŸ’° $485,000
πŸš— 2 parking spots included
🏒 Building: 2019, rooftop terrace, gym

I can schedule a viewing for you. What days work best this week?

The buyer has everything they need. You haven't touched your phone yet.

Setting this up in MoltFlow:

  1. Create a WhatsApp session in MoltFlow (one per agent or office)
  2. Enable AI auto-replies
  3. Configure the prompt:
text
You are a real estate assistant helping buyers with property inquiries.

When someone asks about availability or details:
- Confirm the property is still available
- Share: location, bedrooms, bathrooms, square footage, price, parking
- Ask about viewing availability

Keep responses professional but friendly. Use emojis for readability.

Available properties:
- 3BR Downtown: $485k, 1450sqft, 2 parking, near metro
- 2BR Midtown: $320k, 950sqft, 1 parking, new building
- 4BR Suburbs: $650k, 2200sqft, garage, backyard

Now every property inquiry gets an instant, accurate response. While you sleep. While you're showing another property. While you're with family.

The buyer feels heard immediately. You've already started qualifying them (by asking about viewing times).

Use Case 2: Lead Qualification

Not every WhatsApp message is a serious buyer. Some are just browsing. Some can't afford the property. Some are months away from purchasing.

You need a system that identifies serious buyers and routes them differently.

Here's the automation:

1. AI asks qualifying questions

After the initial property details, the AI continues the conversation:

text
Great! Before I schedule your viewing, let me ask a few quick questions:

1. What's your budget range?
2. When are you looking to move?
3. Are you pre-approved for financing or paying cash?
4. Is there anything specific you need in a property?

These aren't annoying. Buyers expect these questions. You'd ask them anyway during a viewing. The automation just gets answers upfront.

2. Responses update labels automatically

MoltFlow labels system tags each contact based on their responses:

  • Budget: $400k-$500k (matches the Downtown property)
  • Timeline: 2 months (serious, not urgent)
  • Financing: Pre-approved (can close quickly)
  • Needs: Parking, near transit (Downtown is perfect)

3. Hot leads get prioritized

Contacts who are pre-approved, in budget, and ready to move within 60 days get labeled "Hot Lead". Your phone gets a notification for these.

Browsers who are "just looking" get labeled "Nurture". They receive automated follow-ups every two weeks with new listings but don't interrupt your day.

Setup:

In MoltFlow, create labels:

  • Hot Lead (ready to buy, in budget, pre-approved)
  • Viewing Scheduled (confirmed appointment)
  • Closed (sale completed)
  • Nurture (not ready yet)

The AI conversation flow assigns labels based on responses. You focus your time on Hot Leads who are actually ready to buy.

Use Case 3: Listing Broadcasts to Interested Buyers

You just listed a new property. 2BR in Midtown, $320k, pet-friendly building.

Who do you tell?

Without automation: Post on Facebook, Instagram, your website. Hope people see it.

With MoltFlow: Send it directly to everyone who's looking for 2BR in Midtown with pets. Via WhatsApp. Where they'll actually read it.

The automation:

  1. You have a database of past inquiries in MoltFlow
  2. Each contact is tagged: budget range, bedroom preference, location, pet ownership
  3. New listing comes in β†’ filter contacts by criteria
  4. Send broadcast message to matched contacts

Example broadcast:

text
Hi Sarah! I just listed a property that matches what you're looking for:

🏒 2BR Midtown Condo
πŸ’° $320,000
πŸ• Pet-friendly building (no size restrictions!)
πŸ“ Walking distance to groceries, gym, restaurants

Would you like to schedule a viewing this week?

Sarah gets this message because three months ago she inquired about a different 2BR in Midtown and mentioned she has a dog.

She didn't get a generic "new listing available!" spam message. She got a personalized message about a property that actually matches her needs.

That's why she responds.

MoltFlow setup:

  • Use the /api/v2/messages endpoint to send broadcasts
  • Filter recipients by labels (location, bedrooms, budget)
  • Track opens and replies (MoltFlow records all interactions)

This turns your contact database into a warm lead list. Every new listing goes to people who already want it.

Use Case 4: Group Management for Communities

Real estate agents often run WhatsApp groups:

  • Buyer groups: People looking in a specific neighborhood
  • Seller groups: Homeowners considering selling
  • Agent network groups: Collaborate with other agents

The problem: Groups are noisy. Important messages get buried. You need to monitor multiple groups for opportunities.

Automation:

MoltFlow's group monitoring watches groups for keywords and triggers actions.

Example: Buyer group

Someone posts: "Looking for a 3BR near schools. Budget $500k."

MoltFlow detects this (keyword: "looking for", "3BR") and:

  1. Sends you a notification
  2. Logs the message with contact details
  3. Auto-replies (if you enable it): "Hi! I have two 3BR properties near excellent schools. Can I DM you the details?"

Example: Seller group

Someone posts: "Thinking about selling this summer. What's the market like?"

MoltFlow:

  1. Flags this as a potential listing opportunity
  2. Adds the contact to your "Potential Sellers" label
  3. You follow up personally (this is high-value, not automated)

Setup:

In MoltFlow:

  • Add groups to monitor (/api/v2/groups)
  • Set keywords: "looking for", "need", "selling", "market"
  • Configure notifications for matches

You're no longer scrolling through hundreds of group messages hoping to catch opportunities. The opportunities come to you.

Setup Guide: Real Estate Automation in 15 Minutes

Step 1: Create your WhatsApp session

  1. Go to molt.waiflow.app/#pricing
  2. Add a WhatsApp session (scan QR code with your business WhatsApp)
  3. Wait for status: WORKING

Step 2: Configure AI auto-replies

  1. Go to AI settings
  2. Enable auto-replies
  3. Add your property inventory to the prompt
  4. Set business hours (or 24/7)

Step 3: Set up labels

Create labels for your lead pipeline:

  • Inquiry (first contact)
  • Hot Lead (qualified buyer)
  • Viewing Scheduled
  • Offer Made
  • Closed
  • Nurture

Step 4: Add webhooks (optional)

If you use a CRM (e.g., HubSpot, Salesforce):

  1. Add webhook URL in MoltFlow
  2. Configure triggers (new message, label change)
  3. Your CRM gets updated automatically

Recommended plan:

  • Free plan: Test with 1 session, 50 messages/month
  • Starter ($29/month): 3 sessions (you + 2 team members), 1000 messages/month
  • Business ($99/month): 10 sessions (whole office), unlimited messages

Most solo agents start with Starter. Larger brokerages use Business.

ROI: Time Saved, Deals Closed

Let's do the math.

Before automation:

  • 50 inquiries per week
  • Average 5 minutes per inquiry (reading, responding, context-switching)
  • 250 minutes = 4.2 hours per week

After automation:

  • AI handles 80% of initial inquiries (40 out of 50)
  • You only respond to qualified leads (10 inquiries)
  • 50 minutes per week

Time saved: 3.3 hours per week = 13 hours per month = 2 business days

But time isn't the real win. Response time is.

Before: Average response time 2-6 hours (if they message during the day), 12+ hours (if they message at night)

After: Instant response 24/7

That faster response rate means:

  • More viewings booked (buyers don't move on)
  • Better buyer experience (you seem more professional)
  • Captured after-hours leads (no more lost nighttime inquiries)

If automation helps you close just one extra deal per quarter, it pays for itself 10x over.

What's Next?

Real estate on WhatsApp isn't going away. It's getting bigger. Buyers expect instant responses and 24/7 availability.

You can copy-paste messages manually for the next five years. Or you can set up automation once and let it work for you.

Connect your WhatsApp account in 15 minutes, configure AI auto-replies for property inquiries, set up bulk broadcasts for new listings to qualified buyers, configure webhooks for group monitoring, and sync everything with your CRM via REST API.

Ready to implement this? Follow our step-by-step guide: Send Bulk Messages for targeted listing broadcasts that convert warm leads.

Related guides:

Try it free: See pricing plans

No credit card required for the free plan. Connect your WhatsApp, send your first automated reply, and see how it feels to have your phone work for you instead of controlling your day.

Questions? Message us on WhatsApp (yes, through MoltFlow). We practice what we preach.

> Try MoltFlow Free β€” 100 messages/month

$ curl https://molt.waiflow.app/pricing

bash-5.2$ echo "End of post."_